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SPEAKERS

Check out this line-up of industry thought leaders and visionaries.

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Keynote Speaker

Keynote Speaker

Joey Coleman

Customer Experience Expert & Award-Winning Speaker

When organizations like Whirlpool, NASA, Volkswagen Australia, the World Bank, and Zappos need to boost their customers’ experience, they call on Joey Coleman for assistance.

For nearly twenty years, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. His First 100 Days® methodology helps fuel the successful customer experiences his clients deliver around the world. In his Wall Street Journal #2 best-selling book, Never Lose a Customer Again, Joey shares strategies, and tactics for turning one-time purchasers into lifelong customers while dramatically increasing profits along the way.

As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing customer experiences. He works with companies ranging from small start-ups to large Fortune 500s, with hundreds of mid-size businesses in between.

Joey developed his narrative skills as a criminal defense trial attorney, advised and counseledFortune 500 companies as a business consultant, honed his communications and messaging skills at the White House, and did things for the U.S. Secret Service and the CIA that he can’t talk about publicly! 🙂

His design and artwork have been displayed in museums, featured in juried shows, and graced publications in the U.S. and abroad. When not traveling the world (48 countries and counting) for keynote presentations, client workshops, and quality beach time, Joey enjoys spending time with his wife and two young sons.

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Women in Industry Speakers

Ellen Feldman Ornato

Founding Partner/CMO, Bolder Company Inc.

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Jenny Drescher

Founding Partner/CFO, Bolder Company Inc.

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Nancy Medoff

Best-Selling Author, Executive Coach, Global Speaker

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Gina Schaefer

Founder/CEO, Ace Hardware stores in the Mid-Atlantic Region

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Sonia Timmons

Vice President of Finance, Vallen

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Tracy Moyse

Strategic Account Manager, LineDrive

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Jennifer Hawkins

Director of Sales - West Region, Weiler Abrasives Group

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Kristin Kraai-Keely

VP Portfolio Management, LineDrive

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Emerging Leaders Speakers

Patrick Luce

Economist, ITR Economics

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Maria Ford

President of Commercial Sales & Marketing, Stanley Black & Decker

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SalesWerks Speakers

Lee Richards

Founder/Managing Partner, Navigant Associates, LLC

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Denise LaStoria

Founder/Managing Partner, Training Advantages, LLC

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Meet Our Sponsors

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See you in Orlando, FL or Online Virtually!

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